Terms of service

1. About the Website
a) Welcome to www.corporalfreddies.com.au (the Website). The Website provides you with an opportunity to browse and purchase products listed for sale through the Website (the Products). The Website provides this service by granting you access to the content and purchase functionality available on the Website (the Purchase Services).
b) The Website is operated by Michael Burnell t/a Corporal Freddie’s Fine Sauce Co® (ABN 36 429 918 265). Access to and use of the Website, or any associated Products or Services, is provided by Michael Burnell t/a Corporal Freddie’s Fine Sauce Co®. Please read these terms and conditions (the Terms) carefully. By using, browsing or purchasing through the Website, you agree to be bound by these Terms. If you do not agree with the Terms, you must cease use of the Website immediately.
c) Michael Burnell t/a Corporal Freddie’s Fine Sauce Co® reserves the right to review and update these Terms at any time. Any changes will take effect immediately upon publication on the Website. We recommend you review these Terms regularly and retain a copy for your records.

2. Acceptance of the Terms
a) You accept the Terms by continuing to use the Website.
b) You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available through the Website.

3. Purchase of Products and Returns Policy
a) All purchases made through the Website are subject to availability and acceptance by us.
b) Refunds, returns and exchanges are governed by our Orders & Shipping Policy and Refund Policy, and by the Australian Consumer Law where applicable.
c) Nothing in these Terms limits your rights under the Australian Consumer Law.

4. Copyright and Intellectual Property
a) All content on the Website, including text, graphics, logos, images, videos, audio clips and software (Content), is protected by copyright and other intellectual property laws in Australia and internationally.
b) Michael Burnell t/a Corporal Freddie’s Fine Sauce Co® retains all right, title and interest in the Website and its Content. Nothing on the Website grants you any right to use our business name, trademarks, logos, designs or intellectual property without prior written consent.
c) You may not copy, reproduce, modify, distribute or publicly display any Content without our prior written permission, except where permitted by law.

5. Privacy
a) We take your privacy seriously. Any personal information collected through your use of the Website or Purchase Services is handled in accordance with our Privacy Policy, available on the Website.

6. General Disclaimer
a) We make reasonable efforts to ensure that Product descriptions, images and pricing are accurate. However, you acknowledge that colours, packaging, labelling and presentation may vary slightly from images shown.
b) To the extent permitted by law, we exclude all warranties not expressly stated in these Terms.
c) Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law.
d) Your use of the Website and Purchase Services is at your own risk. The Website and Products are provided on an “as is” and “as available” basis.

7. Limitation of Liability
a) To the extent permitted by law, our total liability arising out of or in connection with the Purchase Services is limited to the amount paid by you for the relevant Product or, at our option, the resupply of the Product.
b) We are not liable for any indirect, incidental, consequential or special loss, including loss of profits, goodwill or business opportunities.
c) We are not responsible for delays, interruptions or failures caused by third-party platforms, service providers or systems used to operate the Website or process payments.

8. Indemnity
a) You agree to indemnify Michael Burnell t/a Corporal Freddie’s Fine Sauce Co® against any loss, damage or expense arising from your breach of these Terms or misuse of the Website.

9. Dispute Resolution
a) If a dispute arises, the parties must attempt to resolve it in good faith before commencing legal proceedings, except where urgent relief is required.
b) Mediation will be conducted in Victoria, Australia.
c) These Terms are governed by the laws of Victoria, Australia.

10. Subscriptions
a) From time to time, we may offer subscription-based products or services through the Website.
b) By purchasing a subscription, you authorise us to charge the applicable recurring fees using your selected payment method until the subscription is cancelled.
c) Subscription terms, including delivery frequency, pricing and cancellation options, will be clearly disclosed at the time of purchase.
d) You may pause or cancel a subscription in accordance with the terms displayed on the Website. Changes may take effect from the next billing cycle.
e) We reserve the right to modify subscription pricing or terms with reasonable notice.

11. Food Information Disclaimer
a) Information on this Website is provided for general information purposes only and is not intended as medical or dietary advice.
b) If you have allergies or medical conditions, you should review ingredient information carefully and consult a health professional where appropriate.

Dated: January 2026