Frequently Asked Questions
General FAQ
Who is Corporal Freddie?
Corporal Freddie is Frederick Cameron from Eaglehawk, Victoria - Mike’s Pa. After WWII he started making bold, full-flavoured sauces for family and friends. Those old recipes are still at the heart of everything we make today.
How do you make Corporal Freddie's?
Our sauces are made the old-fashioned way - traditional ingredients slowly cooked, and in small-batches for a full depth of flavour. Every batch is carefully crafted in Geelong
Is Corporal Freddie's vegan?
Yes - both our Worcestershire and Tomato Sauces are 100% vegan-friendly.
Is Corporal Freddie's Gluten Free?
Our sauces uses malt vinegar, which comes from barley and wheat, so it isn’t gluten free
What is The Freddie's Promise
If you don’t love the flavour, get in touch within 30 days and we’ll make it right.
Will every bottle of Corporal Freddie's taste the same?
Because we make small batches, each one has its own personality - but always rich, bold, and unmistakably Freddie’s.
What is the shelf life of your sauces?
Look for the best-before date on the label (2 years for Worcestershire, 1 year for Tomato), but they usually last longer.
Where should I store my Corporal Freddie's?
Keep in a cool, dry place. The pantry is fine, just avoid direct sunlight and give the bottle a good shake before use.
How long does Corporal Freddie's last once I've opened it?
Our sauces age well due to the vinegar, salt and sugar and can last even longer in the fridge.
What do I do with my empty bottles?
Recycle them with your glass recycling or reuse them for pantry staples.
What ingredients are in Corporal Freddie's?
Traditional, simple and recognisable ingredients, just like Freddie used.
Where can I buy Corporal Freddies from?
Right here on our website, or from select independent grocers, butchers and speciality stores around Victoria. Check out our Stockists list.
What's the best way to use Corporal Freddie's?
We love Worcestershire on breakfast eggs, BBQ dishes and over dumplings. Tomato Sauce is perfect with (homemade) sausage rolls, chips, and all the classics - but go wild with it.
Will there be more products from Corporal Freddie's?
We’re just getting started. New flavours and condiments are on the way - join the Freddie Fam to be the first to hear about them.
I have another question for Corporal Freddies?
Drop us a line at info@corporalfreddies.com.au we're happy to help.
Orders & Shipping
How long will it take to receive my order?
We pack and send every order within 3 business days. Delivery time depends on where you are in Australia, but as soon as it’s on the way you’ll get a tracking link so you can follow its journey.
How much will shipping cost?
Shipping is a flat $9.95 across Australia.
And remember - orders over $89 ship free.
Can I track my order?
Yes - as soon as we’ve sent your order you’ll receive a tracking link by email. If it doesn’t arrive or you’re unsure what you’re seeing, just contact us and we’ll help you out.
What if my delivery is taking longer than expected?
Occasionally deliveries can take a bit longer - especially in busy periods. If it’s looking like yours has stalled, reach out and we’ll check it for you. We don’t like you waiting for your sauce either.
Do you ship internationally?
Right now we ship Australia-wide only.
I am having problems placing my order?
If something's not working in checkout or you get stuck, email info@corporalfreddies.com.au and we will help you through it.
Refund & Return
What if my order arrives with any breakages?
We pack with care, but if a bottle breaks in transit we’ll fix it. Just take a photo of the bottle and packaging, email it to us, and we’ll organise a replacement with extra protection.
Can I return my order?
Because sauces are made to be eaten, we don’t normally accept returns - but you’re covered by The Freddie's Promise. If you’re not satisfied, send it back within 30 days and we’ll make it right.
I am missing an item from my order?
If anything’s missing, we’re on it. Email us your order number and a photo, and we’ll sort it out.
What if I change my mind once my order is confirmed?
If you change your mind after ordering, let us know as soon as possible. If your order hasn’t been packed yet we’ll do our best to help, but we can’t guarantee changes once it’s in the system.
Can I change my order once it has been placed?
Sometimes we can make a change before dispatch. Email us quickly with your order details and what you’d like changed and we’ll check on it.