Privacy Policy

1. We respect your privacy

a) Michael Burnell t/a Corporal Freddies Fine Sauce Co (ABN 36 429 918 265) (we, us or our) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy sets out how we collect, hold, use and disclose your personal information.
b) “Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

2. Collection of personal information

a) We may collect and store personal information that you enter on our website, provide to us directly, or give to us in other forms.
b) This may include your name, postal address, email address, phone number, order details, payment information (processed securely by third-party payment providers), and any communications you have with us.
c) We may also collect information when you subscribe to our email list, place an order, provide feedback, participate in surveys or promotions, or contact customer support.

3. How we collect your personal information

a) We collect personal information when you interact with us online, in person, or through our website (www.corporalfreddies.com.au).
b) We may also receive personal information from third-party platforms we use to operate our business, such as ecommerce, payment, fulfilment or marketing service providers. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with this Policy.

4. Use of your personal information

a) We may use your personal information to:

• process and fulfil orders

• provide customer support

• send transactional emails (such as order confirmations)

• provide updates about our products, services or business

• improve our products, services and website
  b) We may contact you via email or other reasonable means related to your interaction with our business. We do not use SMS marketing at this time.

5. Disclosure of your personal information

a) We may disclose your personal information to trusted third parties where reasonably necessary to operate our business, including ecommerce platforms, payment processors, delivery partners, professional advisers and service providers.
b) We may disclose personal information where required by law, regulation, court order or legal process.
c) We may disclose information to protect our legal rights, intellectual property, safety, or the safety of others.
d) In the event of a business sale, restructure or transfer, we may transfer relevant personal information as permitted by law, subject to confidentiality obligations.
e) By providing personal information to us, you consent to these disclosures.

6. Security of your personal information

a) We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
b) Personal information is stored securely using reputable third-party platforms with appropriate security controls.
c) While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access to your personal information

a) You may request access to personal information we hold about you or request corrections if you believe it is inaccurate, out of date or incomplete.
b) Requests can be made by emailing info@corporalfreddies.com.au. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
c) We may refuse access in circumstances permitted by law.

8. Complaints about privacy

a) If you have a complaint about how we handle your personal information, please contact us at info@corporalfreddies.com.au.
b) We will investigate and respond to your complaint within a reasonable period.

9. Changes to this Privacy Policy

a) We may update this Privacy Policy from time to time. Updates will be effective once published on our website.
b) We encourage you to review this Policy periodically.

10. Website, cookies and analytics

a) When you visit our website, we may collect information such as browser type, operating system, referring website and usage behaviour to help improve our website and services.
b) We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and support marketing and advertising activities.
c) Cookies may be used by third-party services such as Google Analytics, Google Ads or Meta (Facebook/Instagram) advertising platforms.
d) You can adjust your browser settings to disable cookies, though this may affect website functionality.
e) Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

Dated: January 2026